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Trace only — not debt recovery

Bulk Debtor Tracing for UK Businesses

When you have a list of people who have moved on and still owe your business money, tracing them one at a time is slow. Locate lets you upload them together in a single CSV and get back a Locate Report for each person — what was found, how strong the match is and what to consider next.

Need to trace 10 or more people?

One-off pay as you go purchase — no subscription · Minimum 10 per CSV upload · Prices exclude VAT.

When batch tracing makes sense

Bulk tracing suits businesses owed money by individuals, where several accounts share the same problem: the address on file no longer works.

Aged debtor ledgers

Accounts that have drifted past 90 days, where letters are returned or nobody replies, are often best reviewed together rather than one by one.

Former tenants

Letting agents and property managers checking a portfolio of ended tenancies with balances still open.

Independent schools

Unpaid fees from parents who have since moved, gathered up at the end of a term or financial year.

Trade and service accounts

Sole traders and individual account holders who have stopped responding — Locate traces individuals, not companies.

Tracing former tenants? See tenant tracing for the lettings-specific detail.

Running an aged-debt review? Read bulk tracing for finance teams and the gone-away accounts playbook.

Preparing your spreadsheet

Your ledger already holds most of what a trace needs. Download the Locate CSV template from your account, paste in one person per row, save it as CSV and upload. There are no one-by-one forms. Only include details you hold lawfully and need for the trace.

  • Full name — required
  • Last known address and postcode — required
  • Date of birth — optional — improves match confidence
  • Other known details you hold lawfully — optional
  • Your own account reference — optional — helps you match results back

How a bulk trace works

01

Prepare

Copy the details from your ledger into the Locate CSV template — one person per row.

02

Upload

Upload at least 10 people in one file and confirm your lawful reason.

03

We trace

Each row is searched against bureau-grade tracing data.

04

Review

Every person comes back as their own Locate Report for your team to act on.

Processing time varies with submission size and batching. No fixed turnaround is guaranteed.

One Locate Report per person

A bulk upload is not returned as a raw data dump. Every person gets their own report, informed by 50 years of combined RecoverAble recovery experience.

  • Address information found
  • Match confidence
  • Plain-English interpretation
  • Practical next-step guidance

View a demo Locate Report to see the layout.

Reading the results

Where a match is found

Use the match confidence to decide how much weight to give the address. Stronger matches still deserve a sensible check before you rely on them.

Where no reliable address is found

The report says so plainly and suggests sensible next steps. A non-match is a result in itself — it tells you the data does not currently support a confident address.

Verify before you act

Tracing data reflects records at a point in time. Verify information independently before taking any action that depends on it.

Limits and suitability

Bulk data tracing is efficient for working through a ledger, but it is not the right tool for every case. No trace can guarantee a current address, and Locate does not offer manual investigation, field visits or contact with the person. Where a single high-value case needs human enquiry, a specialist investigator may suit better. Locate is also built for batches — a single trace on its own can’t be submitted.

Locate is a business-to-business service. You must have a genuine lawful business reason for every person you submit, and you confirm this before each upload. We do not contact the people traced, using Locate does not instruct debt recovery, and guidance is decision support, not legal advice. See our Terms of Business and Privacy Notice.

Bulk tracing prices

The same Locate Report and the same pricing apply however many people you upload. For 10 reports: pay as you go £39.99, Flex Monthly £29.99 a month, or Annual £299.90 a year — all excluding VAT. Pay as you go credits expire 6 calendar months after purchase; monthly credits roll over.

See your exact price for your quantity, or read how debtor tracing pricing works.

Bulk tracing questions

What is the minimum for a bulk trace?10 people per CSV upload.
Each upload needs at least 10 traces, and purchases start at 10 reports. You can spread your credits across several uploads, as long as an upload does not leave 1–9 credits behind.
How many people can I trace at once?Up to 1,000 through checkout.
Self-service checkout covers up to 1,000 reports. For larger volumes, register an interest from the calculator and we will come back to you.
Do I pay for people you can't find?Yes — each accepted trace uses one report.
Yes. Each accepted trace uses one report whether or not a match is found, because the search still runs against live tracing data. The report says plainly when no reliable current address was found.
Is this a manual investigator service?No — it is a data trace with expert guidance.
No. Locate runs each trace against bureau-grade data and returns a Locate Report with interpretation and guidance. It does not include field enquiries, doorstep visits or manual investigation.
Will you contact the people on my list?No — never.
No. Locate is trace only. We never contact the people traced and using Locate does not instruct debt recovery.
Who is RecoverAble Locate designed for?UK businesses with 10 or more genuine cases.
UK businesses — including finance and credit control teams, schools and letting or property managers — with a genuine, lawful business reason to trace people and at least 10 eligible individuals in each CSV upload. It is not for tracing a single person on their own or for finding friends or family.
What does each bulk debtor tracing report include?Address information, match confidence and next steps.
Each Locate Report shows the address information found — which may be that no confident match was found — with its match confidence, what the result means in plain English and practical next steps. It is not a guarantee of a current address, and we never contact the person or recover debts. If no match is found, the accepted trace still uses one credit.

New to tracing? Read our Debtor Tracing Guide.